Terms and Conditions

1. Scope

These Terms and Conditions apply to all contracts between Make it Nice GmbH (Martin Förster, An der Koppel 1, 53909 Zülpich) and its customers for the use of the Northly platform. Deviating, conflicting, or supplementary terms and conditions of the customer shall not become part of the contract, even if known, unless their validity is expressly agreed to in writing.

2. Subject Matter

Make it Nice GmbH provides the Northly cloud-based OKR management platform, including AI-powered OKR creation, Strategy Maps, Analytics, Check-ins, and integrated Academy features. The exact scope of services depends on the selected plan. A contract is concluded by acceptance of a written offer or by written order confirmation.

3. Service Delivery and Cooperation Obligations

Make it Nice GmbH provides its services in accordance with the principles of proper professional practice. The customer undertakes to support Make it Nice GmbH to a reasonable extent and to provide all necessary data and information in a timely manner.

4. Hosting and Availability

Make it Nice GmbH guarantees an average availability of the Northly platform of 99% on an annual average. Maintenance work will be announced in advance and carried out during off-peak hours. All data is stored exclusively on servers in the EU (Frankfurt, Germany).

5. Pricing and Payment Terms

Pricing is based on the selected plan (Starter, Professional, or Enterprise). Current prices are available on our pricing page. All prices are exclusive of applicable taxes. Invoices are due for payment within 14 days of the invoice date without deduction. In case of late payment, default interest of 5 percentage points above the base interest rate shall apply.

6. Liability and Warranty

Make it Nice GmbH is liable without limitation for intent and gross negligence. For slight negligence, Make it Nice GmbH is only liable for breaches of material contractual obligations. Liability, except in cases of intentional conduct, is limited to the typically foreseeable damage. Liability for indirect damages, in particular lost profits, is excluded.

7. Confidentiality

Both parties undertake to treat all knowledge of confidential information and trade secrets of the other party obtained within the framework of the contractual relationship as confidential for an unlimited period.

8. Contract Duration and Termination

With monthly billing, there is no minimum contract term. You can cancel at any time at the end of the month. With annual billing, the minimum term is 12 months. Termination must be in writing by email to hallo@fuchsundmaus.de. The right to extraordinary termination for good cause remains unaffected.

9. Final Provisions

Amendments and supplements to these Terms and Conditions must be in writing. Should individual provisions of these Terms be or become invalid, the validity of the remaining provisions shall remain unaffected. The law of the Federal Republic of Germany applies. Place of jurisdiction is Zülpich.

As of: January 1, 2024